Which is better, Microsoft Teams or Horizon Collaborate?

Which is better, Microsoft Teams or Horizon Collaborate?
Which will you choose to facilitate better collaboration across the board?

If you’re looking for an easy-to-use, exhaustive means to facilitate telecommuting now that the Coronavirus pandemic has changed the face of working forever, look no further than Horizon’s Collaborate or Microsoft Teams.

In 2020, everything changed. And if your business isn’t already reaping the benefits of enabling a remote workforce, then these complete cloud-based, unified communications solutions will help you get there.
But Teams and Collaborate aren’t only for businesses where remote working is happening more and more. Whether your team is still working from home, you’ve already got everyone back in the office, or you’re moving forward with a combination of the two, Teams and Horizon can bring your team together – no matter where they are.
That’s the beauty of these products – they’re so dynamic, and they really do help the world communicate better. But which one’s right for your business? In this quick guide we’ll give you all the need-to-know info, plus some trade-secret pros and cons to help you decide.
Do I really need to make a choice?
In a word, yes. While you’re guaranteed to revolutionise the way your business communicates whichever platform you choose, choose you must.
You see, the two don’t work particularly well together, and you’ll probably end up compromising the full capabilities of both instead of gaining more.
For example, if you’re using Collaborate but you’re on a Teams call, you’ll get cut off from your fellows on Teams every time an incoming call arrives on Horizon. Pretty annoying, as I’m sure you can imagine.
So what are the pros of Horizon Collaborate?
Aside from the fact that you’ll enjoy seamless integration if you’re already using Horizon, with cloud-based Collaborate, you can meet up, save time and get more done – no matter where you and your staff are working.
There’s no need to get new phone numbers and go through the hassle that’d entail. With Collaborate, we’d be able to simply port your numbers across so you can carry on, business as usual. But that’s not the most exciting benefit to using this platform…

Because in Collaborate, everyone gets their own virtual meeting room.

It can be used for spontaneous meetings, scheduled conferences, desktop sharing and even multiparty chat. Easy to use, highly intuitive, it gives your staff the chance to continue meeting and collaborating, wherever they are.
There’s no delay at the start of meetings, no sitting in waiting rooms or worrying about access codes. You click a button to join, and you’re in!
And with fast set-up times and easy scheduling, your staff can maintain an inclusive way of working, and actually increase their productivity to meet targets better and increase sales.
And what about Collaborate’s cons?
Like we said, if you’re already using Horizon, the Collaboration integration is seamless and simple. But if you’re not? You’re going to have to roll out Horizon first, because that’s the only place that Collaborate works.
Now for Microsoft Teams – the pros
Microsoft Teams fosters extremely targeted communication among – you guessed it – work teams. It enables real time chat among staff within dedicated topic channels and removes the time lag between you sending an email and having it read by its recipient.
Being a Microsoft product, the video quality is everything you’d expect it to be, right up there at the top of the market. But it’s the app side of things that really get us going…
Teams is fully integrated into Microsoft 365, and the app integration is absolutely fantastic. So you’ve got the benefit of being able to access virtually any Microsoft application from within Teams itself; Excel, Word, Powerpoint, Yammer, the list goes on.
Voice calling is enabled in Teams too, cutting out the need for handsets and facilitating a great remote working experience in that sense. And with real-time document collaboration and seamless calendar syncing, staff can continue to work cohesively no matter where they are.
And the cons of Teams too
Depending on your set-up, you might well need new phone numbers which can prove a bit of a ball-ache. Plus, you can only use Teams to make outbound calls if you have a voice plan through Microsoft’s Calling Plans or Direct Routing (though we can help you with that). And, as you’d expect, you’ll need to take out comprehensive Microsoft 365 subscriptions to really make the most of Teams.
So which should you choose?
Put simply, Teams is more about messaging and Collaborate’s more oriented towards voice and video. So the answer depends on what you need to get from your communication platform.
If your focus is bringing your people and conversation together in one workspace where you can all share content, work together and use tools simultaneously, Microsoft Teams is your answer.
But if you’re more interested in providing a single, secure workspace where individual users enjoy direct access to their desktop, apps and data on any device, and then connect with others when the time’s right, Horizon Collaborate is probably more for you.
But since both options deliver an agile and malleable infrastructure that can be bent to the needs of your business, there’s no simple answer to which is best.
So if you’re still not sure which would make the better choice for your business, shall we have a chat? Together we can run through the needs of your organisation and pinpoint exactly what would make you a better candidate for either platform. And when you’re ready to roll out one or the other across the board? We’ll help you there too.

Just give us a call on 01252 916 888 or fire any questions over to [email protected] and we’ll give you a helping hand!

Mark Rose

Mark Rose

Mark is the true hero of Team Boosh! Having founded the company back in 2012, he now spends his days speaking with other business owners to help them improve their communications. What Mark doesn't know about Unified Communications isn't worth knowing!
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