The Boosh Blog

Category: Business Telecoms

How well do you know your iPhone?

Are you an iPhone user? Ever found certain things about your iPhone annoying? Well I did too so I went on the search for some hacks to improve my user experience. Here are a few of my favourites: No more waking up to your phone still playing music Did you know that if you like to fall asleep to music you can actually set a timer for it to go off so that you don’t wake up 3 hours later with it still playing? Go to clock > timer > when timer ends > stop playing Selfie anyone? Hands free
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5G – What is it and how does it work?

5G is is finally here and history shows us that every 10 years mobile telecommunications evolve to the next generation. 5G is the successor to 4G, the current standard broadband connection. 5G is able to send more information faster and able to respond quickly to commands, at a rate we’ve never seen before. So, with 5G you’ll be able to do all the things you can with 3G and 4G, like browse the web on your phone or share documents across your devices. But, with 5G, there will be transformational opportunities too. Hyper-connectivity between machines, smart devices and people means
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VoIP – What and Why?

If you know me, you’ll know I’m not a ‘geek’ or especially techy but in this industry it’s easy to fall into the trap of talking in technical jargon. But if I ever mention VoIP in conversation I STILL get a lot of blank looks! This got me thinking. I need to do so much more ‘educating’ on the benefits of VoIP to businesses. Maybe people just don’t know enough about it. What is VoIP and what does ‘in the cloud’ actually mean? VoIP is short for Voice over Internet Protocol. What’s Voice over Internet Protocol? Well basically all your
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MiFID II – Are you ready for it?

Quick one: have you heard of MiFID II?If so, you’ll know that it’s coming into force in January and that if you provide financial services to clients, you need to be up to speed on it so you can be sure that you’re compliant.If you HAVEN’T heard about MIFID II, then you DEFINITELY need to get up to speed on it – we feel it’s going to be be monitored fairly carefully.With that in mind, we’ve put together a resource to make it easier for our customers to abide by MiFID II, stay on the right side of the law
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Are You Making Your Customers Wait In “On Hold Limbo”?

Thousands of businesses all over the UK are irritating and alienating their customers and prospects with truly awful or non existent hold music… How many times have you called a company where it’s taken ages to battle your way through a confusing and lengthy menu THEN been rudely ‘greeted’ by a member of staff only to be told you must have pressed the wrong option as you’re through to the wrong department? To re-direct you, you get placed on hold only to end up in an abyss of silence or sinister sounding classical music, jarring on your ears. At this
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What does the BT Openreach separation mean for you?

Last week it was announced that BT has bowed to demands by the telecoms regulator Ofcom to legally separate Openreach, which runs the UK’s Broadband infrastructure. This is great news for millions of UK Households, Businesses and Service Providers that rely on BT’s Infrastructure for their Phones and Broadband – Including Boosh 365, so hooray at last! The telecoms giant has faced growing calls from rivals to separate Openreach, and in November the communications regulator ordered a legal divide of the firm. What does this mean for you though? You may have dealt directly with BT or had a BT
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Paving the way to 5G

Wireless communication technology inside our beloved smart phones and other mobile devices have evolved over several decades. You can even see this in the image below this article. While many parts of the world still haven’t had the chance to experience 4G yet, multiple companies and agencies globally are all working to create the foundations for 5G. But what is 5G?  5G is quite literally the fifth generation of mobile networks. It will be hitting extremely high data speeds – perhaps 10-50 Gbit/s – which will allow large volumes of data to reach mobile devices – never again will you see people
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Saving Money with Technology

Who doesn’t like saving a few pounds here and there? It makes sense to save money wherever we can, right? One of the biggest expenses is electricity – the very stuff that powers the laptops, TVs and other gadgets we adore. Lucky for you, I’ve been doing some research and have found some top tips I’m more than willing to share…   TIP 1# Charge the bare minimum! Laptops, PC’s, smartphones and tablets all have brightly lit screens. I don’t know about you, but I always feel like if they aren’t set to the brightest possible setting, I can’t see them. When
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One Contact, One Supplier, One Bill

I’m not going to try and persuade you that having one bill for all of your services is better, because you should already know that it is. It saves you a lot of time, organization and confusion when everything you need is dealt with by one supplier. And who doesn’t want to cut corners and live a stress free life? Imagine yourself to be that unlucky person, not completely struck by lightning unlucky, but unlucky enough that all of your systems go down at once. Let’s say your VOIP and Broadband go down and you need to urgently sort this
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How much are missed calls costing your business?

The first impression that your customers receive is the one that lasts the longest. If a customer can’t reach your company over the phone, you’re going to be fighting an uphill battle in that sales pitch… that is, if they ring back at all. We at Boosh 365 know SME’s have it tough. There are a variety of excuses for not picking up the phone but when you consider that 85% of all missed calls will not call back, can you afford to let it ring? Despite advances in modern technology, businesses still receive up to 80% of their communications via telephone and 75% of people will
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