Business Telecoms

How well do you know your iPhone?

Are you an iPhone user? Ever found certain things about your iPhone annoying? Well I did too so I went on the search for some hacks to improve my user experience. Here are a few of my favourites: No more waking up to your phone still playing music Did you know that if you like

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5G – What is it and how does it work?

5G is is finally here and history shows us that every 10 years mobile telecommunications evolve to the next generation. 5G is the successor to 4G, the current standard broadband connection. 5G is able to send more information faster and able to respond quickly to commands, at a rate we’ve never seen before. So, with

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VoIP – What and Why?

If you know me, you’ll know I’m not a ‘geek’ or especially techy but in this industry it’s easy to fall into the trap of talking in technical jargon. But if I ever mention VoIP in conversation I STILL get a lot of blank looks! This got me thinking. I need to do so much

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Broadband Quick Fixes

I Hate The Internet! How to rapidly diagnose and fix your Internet connection issues, all without throwing your computer out of the window.   No doubt you’ve seen the modernised version of “Maslow’s Hierarchy of Needs” that has the addition of WiFi? And whilst it might be a bit of a joke (although not for

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MiFID II – Are you ready for it?

Quick one: have you heard of MiFID II?If so, you’ll know that it’s coming into force in January and that if you provide financial services to clients, you need to be up to speed on it so you can be sure that you’re compliant.If you HAVEN’T heard about MIFID II, then you DEFINITELY need to

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Are You Making Your Customers Wait In “On Hold Limbo”?

Thousands of businesses all over the UK are irritating and alienating their customers and prospects with truly awful or non existent hold music… How many times have you called a company where it’s taken ages to battle your way through a confusing and lengthy menu THEN been rudely ‘greeted’ by a member of staff only

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