So you've got questions about Conference Calling?

Fear not, Boosh 365 are here to help!

Give us a call and we’ll happily go through your set up and how we can help. Alternatively, see below for our frequently asked questions.

Conference calling is a great tool if your business has multiple offices/ sites, home workers or customers who are spread out over the country or abroad. It allows you to host meetings where you can invite multiple participants, host training sessions or even company events. Using conference calling can save a business hundreds if not thousands of pounds on travel expenses.

Here at Boosh we recommend a service called WebEx. It is an easy to use, global, secure, self-managed service which is always available and can be easily accessed from virtually anywhere. This service is fully automated and requires no pre-booking.

We will give you a dial-in number with a PIN and you can set up a conference call from anywhere at any time. The service is simple and secure and is used by hundreds of businesses every day.

You can dial in via local access numbers from virtually anywhere in the world and you can schedule meetings directly from your Outlook via our Outlook Link Tool. A perfect solution for regular meetings or getting people together instantly to cascade vital information irrespective of anyone’s location throughout the world.

Yes! Host and participant PIN numbers are unique to each customer preventing anyone else accessing a customer’s virtual meeting room. WebEx uses resilient high-performance platforms with full redundancy and support to ensure total reliability.

The person hosting the meeting needs to inform participants of the date and time of the meeting. To make it easier, you can add your meeting details to any email or calendar invitation pre-populated with your dial in numbers and PIN numbers. Hosts and participants dial into the service at the allotted time. They enter the PIN number and the conference begins. Easy!

A range of international toll and toll-free access numbers for all users are available. You can add a cost code/matter number which appears on your bill enabling you to assign and recharge these costs to specified clients if you need to.

WebEx conference calling gives you control over the way your company effectively communicates with its staff, customers, suppliers and stakeholders. Using conference calling will keep your company ahead of the competition with ability to make decisions and implement them instantly, company-wide, across the globe. Implementing conference calling in your business will save time and reduce the environmental and monetary costs of travelling to meetings, as well as the wear and tear on your own people.

Yes, just press #7 during the call and go online for downloading, replay and online streaming.

All you need to do is inform participants of the date and time of the meeting. You can add your meeting details to any email or calendar invitation pre-populated with your dial in numbers and PIN numbers. Hosts and participants will then dial into the service at the allotted time. They will enter the PIN number and the conference will begin.

While the call’s in progress, you can monitor activity online with ‘host conference control’. This function allows you to control your call or meeting so that you can manage the call as you wish. You can:

  • View participants
  • Lock the conference
  • Record the conference
  • Request an operator
  • Dial out to additional participants
  • Private message anyone on the call via chat
  • Launch a screen sharing session to all participants

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